how the Smartass & Sass subscription works
Effective April 1st, 2024, Smartass and Sass has decided to cease the option to customize your big box. The system we utilize for processing monthly subscriptions is not as effective in creating customizable boxes as we had originally hoped. This dec
Effective April 1st, 2024, Smartass and Sass has decided to discontinue the Shirt-Only and Small Box subscription offerings. While we do have customers who love the Small Box or Shirt Only options, there are not enough subscribers to maintain the pro
Subscriptions ordering cuts off at 12:00 am ET on the 11th of the month and subscriptions ship on the 18th of each month. Shipping Services:
Subscriptions renew automatically (unless you purchased a non-renewing gift), so you don't need to do anything!. Renewals happen during the wee morning hours of the 1st, central times. LOG IN TO YOUR ACCOUNT
Absolutely! You can make changes to your subscription selections anytime!. If you are subscribed month-to-month (i.e. you are charged every month on the 1st) you can make changes at any time. Changes will be reflected upon your NEXT renewal. If you h
*This will update your shirt size for your next renewal. If you have a 3- or 6-month prepaid subscription, reach out to [email protected] for assistance. **The above instructions apply to subscriptions created through S&S's website. Cratejoy.c
*The steps below are for subscriptions created through S&S's website. Subscriptions created through Cratejoy can be viewed and managed by logging into your cratejoy.com account. **If you have a 3- or 6-month prepaid subscription, we don’t currently h
The short answer is "fo sho.". If you are subscribed month-to-month (i.e. you are charged every month on the 1st) you can cancel at any time. If you cancel after your renewal is processed, you will still receive the current month’s box, but your sub
*The steps below are for subscriptions created through S&S's website. Subscriptions created through Cratejoy can be viewed and managed by logging into your cratejoy.com account. (The cancelled subscription will now be listed as Inactive and canceled.
Our subscription boxes are prepaid, so a cancel does not automatically mean a refund. See our Returns & Refunds page for more information. Cancelling your subscription means your account will not renew after the original prepaid order has been fulfil
*The steps below are for subscriptions created through S&S's website. Subscriptions created through Cratejoy can be viewed and managed by logging into your cratejoy.com account. *This will update your shirt size for your next renewal. If you have a 3
You bet your a** we do! We appreciate the hell out of subscribers and our Loyalty Program is just one of the ways we like to show it. There are multiple ways to earn points to be redeemed for rewards. Click the link below for more info. LOYALTY PROGR
We have referral opportunities for our online Sass Shop via our F*ck My Life Loyalty Program; click below to learn more!. LOYALTY PROGRAM FAQ
On October Smartass & Sass applied a small price increase to all subscription products and included shipping in the price (no more surprises at the checkout!) CLICK HERE to learn more. As Smartass & Sass grows, certain states will require sales tax o
NOTE: includes APO addresses. United States (includes APO). Subscriptions: free shipping!. Shop order shipping rates vary and are calculated by weight based on location. As of June 11, 2024 Smartass & Sass no longer ships internationally. We will shi